Western Insights Research . Technology . Marketing
Western InsightsResearch . Technology . Marketing
  • Home
  • About Us
  • Marketing
    • Marketing CRM
    • Behavioral Targeting
    • Marketing Lead Generation Forms
    • Custom landing pages
    • Email Marketing
    • Social Media Marketing
  • Survey Templates
  • Contact Us
  • Home
  • About Us
  • Marketing
    • Marketing CRM
    • Behavioral Targeting
    • Marketing Lead Generation Forms
    • Custom landing pages
    • Email Marketing
    • Social Media Marketing
  • Survey Templates
  • Contact Us
  • Employee Experience (New Normal)
  • Net Promoter Score
  • Customer Satisfaction
  • Customer Effort Services
  • Products Experience
  • Lead Form
  • Deal Lost Feedback
  • Employee Satisfaction
  • How are you feeling?

    We know going back to work may be a difficult transition. Please complete this short survey to let us know how we can offer you the best possible support.

    How concerned are you about returning to work?

    Why did you answer 5? Please select all that apply.

    • I'm concerned about commuting to the workplace
    • I'm concerned about sharing a workspace with others
    • I'm concerned for personal reasons
    • Other

    Choose as many options as you'd like.

    How can we make you feel more comfortable in the workplace? Please select all that apply.

    • Sanitizing stations
    • Staggered schedules
    • Temperature screenings
    • Mandatory face mask policy
    • Sneeze guards
    • Other

    Choose as many options as you'd like.

    If given the option, would you continue working remotely?

    We understand this is a difficult time. Please let us know what else we can do to support you through this transition.

    How's it going?

    We value your feedback. Can you tell us about your experience with our company so far?

    How likely are you to recommend us to a friend or colleague?

    • 1
    • 2
    • 3
    • 4
    • 5
    • 6
    • 7
    • 8
    • 9
    • 10
    • Not At All Likely Extremely Likely

    Why did you give us a score of [gf_q1]?

    • Features and functionality
    • Customer service experience
    • Product implementation
    • Pricing
    • Other

    Choose as many options as you'd like.

    We understand this is a difficult time. Please let us know what else we can do to support you through this transition.

    How was your recent experience?

    We'd love to hear how everything went with our customer service team.

    How would you rate your service experience?

    • Very Unsatisfied
    • Unsatisfied
    • Neutral
    • Satisfied
    • Very Satisfied

    Is there anything else you would like to share?

    How was your service experience?

    We're always looking to improve. Can you take a minute to tell us about your recent service experience?

    The company made it easy for me to handle my issue.

    • Strongly Disagree
    • Disagree
    • Somewhat Disagree
    • Neutral
    • Somewhat Agree
    • Agree
    • Strongly Agree

    Is there anything else you would like to share?

    What do you think so far?

    We'd love to get your feedback on your recent purchase.

    How would you rate your overall experience with your recent purchase?

    If given the option, would you continue working remotely?

    Thanks for your feedback. Is there anything else you'd like to share about your experience so far?

    Let's start with the basics.

    How concerned are you about returning to work?

    Thanks for your interest.

    Stay tuned, our team will be getting in touch soon!

    Tell us about your recent sales experience.

    We're sorry to hear that we won't be working together. We're always looking to improve our sales experience. Could you tell us more about your decision to go with another provider?

    What was the main reason we didn't win your business?

    • Pricing
    • Features and functionality
    • Sales experience
    • Purchase postponed or cancelled
    • Other

    Please rate your overall customer experience.

    Is there anything else you would like to share?

    Please rate our organization’s culture on below satisfaction scale where 5 stars means you enjoy our culture the most.

    How much do you feel the organization values your contributions to its success?

    • Pricing
    • Features and functionality
    • Sales experience
    • Purchase postponed or cancelled
    • Other

    How transparent do you feel the management is?

    Please share any suggestions/feedback we should know to keep you happy.